Here are frequently asked questions about our Document Management Service
Q. I already have an indexing system up and running and my files are already in boxes. Do I need to change anything for them to be stored?
Q. Am I still the legal owner of the files?
Q. How am I guaranteed that the integrity of my documents will not be compromised?
Q. Can I track the movement of my boxes till they arrive at your warehouse?
Q. What Unique identity is given to the boxes to prevent mix-up at your facility?
Q. Will details of my documents be kept confidential?
Q. Can I access my inventory at any time with the company?
Q. Can I come for a tour of your facility?
DOCUMENT RETRIEVAL AND PICKUPS
Questions and answers regarding document retrieval and pick up.
Q. Do a box retrieval or pick up?
Q. How long will it take for a box retrieval?
Q. Would there be an audit trail after delivery of the boxes?
Q. Can I arrange to visit your site to view documents?
Q. Is there an option to scan me copies of a document in a file?
Q. After scanning, where are my scanned documents saved?
Frequently asked questions and answers about secure destruction of documents.
Q. Would I be notified before the destruction due date of my documents?
Q. How would the destroyed materials be disposed?
Q. What proof do I have that the documents have been destroyed?
Frequently asked questions about Box enquiry
Q. Can I order boxes from DataGuard?
Q. What are your box sizes and capacity?
Request a Call Back
Would you like to speak to us about our services or you need some clarifications about our service.Do give us a call or request a call back